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Ground Shipping. Most prints are shipped via Federal Express or USPS Priority Mail from our printer in Longmont Colorado. We sometimes ship from my studio in Las Vegas if it is a "Ready to Ship" order or special processing such as hand-signed is requested.
Loose Prints are normally packed flat - protected by an "envelope" of packing paper - then sandwiched in layers of corrugated cardboard. Larger prints may be additionally shipped in a corrugated box.
Plaq, Framed, Canvas, Infused Aluminum Prints are packed in a corrugated box with 3-4" foam cushions at each corner. Layers of foam and shrink wrap help protect the print during transit. Nevertheless, always inspect the delivery for any signs of damage and immediately file a claim so that we can immediately replace the item.
Large Prints greater than about 53" long end or 33" short end reach the maximum acceptable box sizes by standard ground carriers and must be crated and shipped by freight services.
Free Shipping. Every order is shipped free. Please help us by checking your the integrity of the shipping box when it arrives. Report any damage to the carrier immediately. We'll get you a replacement right away!
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My warmest thank-you for your purchase! But sometimes it does not work out. If your print needs to be returned, please notify me within fourteen (14) days. Please use the original packing material and ship the product to my Las Vegas address. On receipt of the returned package, I can offer a full refund of your original order. Accepting Deliveries -- When receiving packages from the carrier, please inspect the shipping box for signs of damage before accepting. Read the special notes on the box to help file any shipping claims. Third-Party Framers -- For loose unmounted prints, we are not responsible for damage to the print caused by a third-party framer.
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We print on LexJet and Hahnemuhle archival papers using Large Format Canon iPF printers using Lucia Ex pigment Inks. Canon LUCIA EX pigment inks achieve an "under glass" permanence of 95 years for color images.
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